WARRANTY CLAIMS

At Recken, our priority is ensuring every customer’s complete satisfaction with their purchase. Should you require assistance with a warranty claim, we’re here to support you.

We have provided a warranty claims form below for you to fill out. Completing this form will expedite the resolution process and enable us to provide the most suitable solution.

Before proceeding, here are a few important reminders:

  1. Pictures of the product, damage, receipt, and of any hologram stickers/identification marks are mandatory for us to evaluate.
  2. Recken reserves the right to reject any claim request found to be incorrect or fraudulent
Warranty Claims Form

RETURNS

If you ever need to return items you’ve purchased from us, we’re here to help

We have provided a form below for you to fill out. This will help us resolve any issues as quickly as possible. Make sure you have read our Refund Policy before proceeding.

Before filling out the form, please take note of the following reminders:

  1. Pictures of the product, damage, receipt, and of any hologram stickers/identification marks are mandatory for us to evaluate.
  2. Recken reserves the right to reject any claim request found to be incorrect or fraudulent
Item Return Request Form